When visiting the student teaching Clinic at Endeavour it is important that you understand the following terms and conditions:
We respect that you time is valuable and we appreciate that you understand ours is too.
We have a 24 hour cancellation policy. Any cancellations that occur 24 hours before treatment are able to rebook at no additional cost to the client. Any cancellations that occur within the 24 hour period will result in a loss of consultation fees.
All client records at our clinics are treated with confidentiality and in accordance with legal and ethical requirements.
In accordance with Health Records Act of the Australian states and the Freedom of Information Act 1982, individuals have a right of access to health information held about themselves. Requests for access to client health information must be made in writing using the 'Client Access to Health Information' Form available at Reception.
Evidence of identity of the person will be required. A driver's license, pension card, student card, Medicare card or similar identification bearing a specimen signature will normally be acceptable.
Processing of the request cannot begin if any of the requested information is not supplied. A fee may be applicable for accessing information contained in client files. Fees are based on the costs involved for checking the information and preparation of the information for release (e.g. photocopying etc.).
This easy reference clinic health care menu details some of the most commonly presented health problems and provides a treatment recommendation that will best address the patient’s concerns.
It's about making health care accessible and helping patients to understand, and be part of the healing process.